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– Residents of West Java have recorded more than 180 million national/domestic trips, averaging around 18 million trips per month

– Oona Insurance Indonesia partners with ASTINDO West Java to enhance travel protection for visitors to Indonesia

– This partnership provides financial protection against illness, high-risk activity accidents, lost baggage, and trip disruptions while traveling

The partnership between Oona Insurance Indonesia and ASTINDO West Java marks the beginning of a collaboration between an insurer and travel agencies 

Jakarta, 11 December 2025 – OONA Insurance Indonesia has officially partnered with the Indonesian Travel Agents Association (ASTINDO) West Java (Jabar) to strengthen comprehensive travel protection for both inbound visitors and outbound travellers originating from the province. This collaboration reinforces OONA’s commitment to making comprehensive travel protection more accessible through trusted travel-agent channels. 

West Java is the most populous province in Indonesia, home to 50.34 million residents (BPS, H1 2025), and consistently records the highest number of outbound journeys. From January to October 2025, residents of West Java made over 180 million domestic trips, averaging 18 million trips per month. With travel activity at this scale, the need for seamless, reliable travel protection has never been more critical.

According to Julien Pierre Combaret, Director of OONA Insurance Indonesia, this partnership leverages the trust placed in travel agents to deliver accessible travel protection for their clients. “We recognize that travel agents are trusted decision-makers for travelers. By seamlessly embedding OONA’s comprehensive protection from the trip-planning and booking stage, we ensure that adopting travel insurance becomes easier, faster, and truly aligned with travelers’ needs,” Julien said.

OONA Insurance Indonesia offers a complete protection package for both domestic and international trips, including coverage for international visitors traveling within the province. The coverage includes medical expenses, emergency situations, and loss of baggage or other personal belongings. OONA also provides international travel insurance that meets Schengen visa requirements.

This partnership was marked by the signing ceremony held in Bandung, attended by Julien P. Combaret, Director of OONA Insurance Indonesia, and Joseph Sugeng Irianto, Chairman of ASTINDO West Java, along with leaders from various travel agencies across Bandung.

“We always recommend insurance to all our clients because it is a fundamental part of travel planning. Our priority is to ensure that travelers can enjoy their trips safely and with peace of mind, whether they are visiting Indonesia or traveling abroad. We recommend OONA Insurance because of its comprehensive benefits, tailored coverage, and affordable premiums,” said Joseph Sugeng Irianto, Chairman of ASTINDO West Java.

Through this partnership, inbound travel insurance facilitated directly by ASTINDO-affiliated agents provides financial protection against risks such as illness, accidents during high-risk outdoor activities (such as trekking or diving), lost baggage, and trip disruptions while in Indonesia. This integrated approach ensures that international travelers can enjoy Indonesia’s natural beauty and major cities safely and without unexpected risks.

This collaboration with ASTINDO West Java marks the first step toward broader nationwide cooperation. “OONA will continue signing partnerships with ASTINDO chapters in other provinces to expand inclusive travel protection across Indonesia,” Julien concluded.

– Oona Insurance Indonesia has recorded a more than 400% increase in travel insurance purchases from January to October 2025 

– In contrast, the Central Statistics Agency (BPS) data in July 2025 shows a year-on-year decline of 5.24% in outbound travel by Indonesian

– Europe (Schengen countries), Japan, Singapore, and Malaysia are among the top destinations driving this increase

Indonesian travellers are becoming increasingly aware of the importance of travel insurance when going abroad.

Jakarta, 20 November 2025 – Oona Insurance Indonesia is seeing a surge in demand for international travel protection as more Indonesians plan year-end holidays abroad. The rise reflects a growing awareness of the need for reliable, comprehensive coverage, not just the cheapest option, when traveling overseas.

Oona Insurance Indonesia has recorded a more than 400% increase in travel insurance purchases year-to-date (January–October 2025) compared to the same period in 2024. Meanwhile, data from the Central Statistics Agency (BPS) in July 2025 shows a year-on-year decline of 5.24% in outbound travel by Indonesian residents compared to July 2024. This indicates that even as international travel shows a downward trend, more Indonesians are prioritizing reliable protection against unforeseen risks when traveling abroad.

Top destinations driving this surge include Europe (Schengen countries), Japan, Singapore, and Malaysia, where Oona’s products are tailored to meet local and international requirements.

Oona’s International Travel Insurance covers key travel concerns such as emergency medical expenses, flight delays, baggage loss, and trip cancellations, helping travelers enjoy worry-free holidays. Through its partnership with VFS Global, travelers applying for a Schengen visa can also purchase compliant insurance directly at visa centers which makes the process faster and easier.

“As we head into the peak holiday season, our goal is simple; to help Indonesians travel with confidence,” said Prashant Shetty, Chief of Marketing Officer Oona Insurance Indonesia. “We want customers to focus on experiences, not worries. Reliable protection makes all the difference.” Prashant concluded

– Oona Insurance Indonesia has secured a position among the Top 10 motor vehicle insurers in Indonesia, based on the Q2 2025 industry report by the Indonesian General Insurance Association (AAUI).

– Oona recorded a 67% increase in profit in the third quarter of 2025, with Gross Written Premium (GWP) growth rising 16% year-on-year (YoY) compared to the same period last year.

 Oona Insurance Indonesia strengthens its position in the general insurance industry through digital innovation and sustainable growth

Jakarta, 30 October 2025 – Just three years after its launch, Oona Insurance Indonesia, a leading digital general insurer in Indonesia, has become one of the country’s Top 10 motor vehicle insurers. The digital-first insurer has quickly cemented its market position and is now accelerating growth across all segments as it strengthens its multi-line expansion strategy. 

“Our performance this year and becoming a top 10 insurer for motor vehicle is testament to a good strategy executed really well. It’s gratifying to see all our tech investment and claims excellence driving customer satisfaction as well as a great set of numbers. We are positioned really well to capture future growth across products and channels,” said Abhishek Bhatia, Founder and Group CEO of Oona Insurance Group. 

The company reported a 67% increase in profit in the third quarter of 2025, reflecting disciplined underwriting and operational efficiency. Gross written premium growth in Q3 rose by 16% year-on-year, more than double the industry average. Oona expects continued double-digit growth by the end of the year, supported by strong performance in motor and steady momentum across retail lines. 

“Motor insurance remains Oona’s core strength and growth engine, a segment that continues to build deep customer trust,” said Vincent C. Soegianto, CEO and President Director of Oona Insurance Indonesia. “We’ve built this business on strong fundamentals, not quick wins. Our focus now is to grow faster across all product lines while keeping protection simple, reliable, and built to last,” 

Oona has also established a leadership position in the emerging field of electric vehicle insurance, supported by specialized repair networks and tailored pricing models. In the first half of 2025, Oona’s EV portfolio grew more than sevenfold compared to the same period last year – a clear sign of rising consumer confidence in its EV protection offerings.

Powered by Oona’s proprietary technology ecosystem, the company delivers protection seamlessly across all customer touchpoints, from embedded insurance offered through API integrations with partners to retail products like travel, motor, and health plans available on myoona.id. Together, these platforms make protection simple, accessible, and effortless for both customers and partners.

Oona Insurance Indonesia now protects over a million customers across embedded, digital, and traditional channels. Direct-to-consumer sales have also surged, with new policy issuances more than tripling compared to the same period last year.

Recent partnerships include Green SM, where Oona Insurance Indonesia embeds Personal Accident and lost item cover within the eco-mobility app, and VFS Global, where it provides Schengen-compliant travel insurance at visa application centres.

As OONA Insurance Indonesia continues to grow, its focus remains on building protection that evolves with customers’ needs to ensure that it stays relevant. The company’s strengthened bottom line is testament of our focus and positions the company well for continued profitable growth in 2026 and beyond.

–  Oona Insurance partners with VFS Global to offer
Schengen-compliant travel insurance at visa centers

– Travel insurance is mandatory for Schengen visas
(min. €30,000 / Rp540 million coverage)

– Schengen policy sales grew in Q1 2025, driven mainly by individual travelers

Official Launch of the Strategic Partnership between Oona and VFS Global

Jakarta, 21 October 2025 – Oona Insurance Indonesia has announced a strategic partnership with VFS Global, the world’s largest visa outsourcing and technology services specialist for governments, to make visa applications more seamless for Indonesian travelers. Through this collaboration, applicants can now purchase Schengen-compliant travel insurance directly at VFS Global visa application center. 

A common challenge for travelers is finding the right travel insurance which is often a mandatory requirement for visa approval, particularly for Schengen countries. By integrating Oona’s compliant travel insurance into the VFS Global application process, applicants can secure the necessary coverage while submitting their visa documents, ensuring a smooth and confident submission. 

“At Oona, we are dedicated to helping people by removing complexity from their preparation, especially when specific requirements like travel insurance are involved,” said Vincent C. Soegianto, Chief Executive Officer (CEO) and President Director, Oona Insurance Indonesia. “This partnership allows us to deliver essential protection right where travelers need it most, making the experience more seamless and reassuring, so they can focus on planning their journey.”

Travel insurance is a mandatory requirement for visa applications to the Schengen Area’s 27 member states, which require policies with at least €30,000 (around Rp540 million) in medical coverage and repatriation.

Recent data from OONA shows that Schengen travel insurance purchases grew significantly in Q1 2025 compared to the same period in 2024, underscoring the rising demand for international travel protection. Individual travelers accounted for more than 70% of these purchases, reflecting Indonesia’s growing outbound mobility for both leisure and business travel.

This soaring demand is further amplified by structural shifts in the travel landscape, including the addition of new countries to the Schengen Area, and regulatory changes like the new “Visa Cascade” policy launched in July 2025—which significantly simplifies obtaining multi-entry visas for up to 5 years. These factors collectively underscore the opportune timing of OONA’s partnership with VFS Global.

“As the year-end holiday season approaches, this partnership enables us to support travelers with more comprehensive and streamlined visa experiences, Vincent added. “For consumers, it provides a single touchpoint that reinforces their trust in Oona as a reliable travel partner.”

The partnership is now available at VFS Global Visa Application Centre,  Kuningan City Mall (1st floor), Jakarta.

–  Oona Insurance Indonesia introduces passenger insurance priced at IDR 1,000 as an add-on for Green SM electric taxi users

– This feature offers coverage of up to IDR 350 million for accidents and up to IDR 1 million for loss of personal belongings

– The partnership between Green SM and Oona Insurance Indonesia underscores their shared commitment to ensuring passenger comfort, safety, and comprehensive protection

Vincent C. Soegianto, CEO and President Director of Oona Insurance Indonesia, together with Deny Tjia, Managing Director of Green SM Indonesia, following the signing of the Memorandum of Understanding between Oona Insurance Indonesia and Green SM

Jakarta, 2 October 2025 – Oona Insurance Indonesia has partnered with Green SM, a pioneering all-electric ride-hailing service, to offer GreenCare insurance for Green SM passengers. Oona’s insurance is available as an affordable add-on for just Rp1,000.

“At Oona, our mission is simple and that is to make protection accessible for everyone. This collaboration with Green SM embodies that commitment, transforming essential personal protection from a niche offering into an integral, affordable part of daily urban life for millions of Indonesians,” said Vincent C. Soegianto, CEO and President Director of Oona Insurance Indonesia. “By meeting people right within their daily ride-hailing app—we are ensuring that essential protection is a seamless part of everyday life. Our goal is to ensure every passenger can move through their day confidently, knowing they are reliably covered.

GreenCare is a joint effort by Green SM and Oona Insurance to transform the ride-hailing and taxi industries by focusing on passenger safety through accessible and reliable personal insurance. In other words, Green SM passengers are protected from the moment they enter the taxi, throughout their trip, until they arrive at their destination.

To use the GreenCare feature, passengers simply tap the “Request Invoice & Add-ons” button after selecting their destination, then choose the “Rp1,000 Insurance” option when booking the ride. The coverage will then be automatically applied to their journey.

“This additional feature offers up to Rp350 million in accident coverage and up to Rp1 million for personal belongings stolen, providing peace of mind and protection from unexpected risks during the trip,” added Vincent.

Green SM, a leading taxi company from Vietnam, launched operations in Jakarta in December 2024 and has quickly expanded to Makassar and Bekasi in less than a year. Operating a fully electric fleet, Green SM combines eco-friendly transportation with a comfortable and affordable travel experience. Each vehicle meets the highest quality standards and is equipped with advanced safety features designed to maximize passenger protection. This includes emergency buttons for both drivers and passengers, smart sensors, and AI-powered real-time anomaly detection. GPS-based trip tracking provides an extra layer of security, making every ride especially safe for seniors, women, and children. 

“At Green SM, ensuring passengers travel comfortably and safely is our top priority. The partnership with Oona Insurance Indonesia not only reinforces this commitment but also marks a strategic move toward setting a new standard in Indonesia’s ride-hailing industry. We believe every passenger deserves a comfortable journey and the peace of mind knowing they are protected against various potential risks on the road,” said Deny Tjia, Managing Director of Green SM Indonesia.

Since the launch of GreenCare on the Green SM app, there has been strong and growing adoption from passengers. “This response reaffirms that customers value both safety and innovation, and it motivates us to continue innovating services that set new benchmarks for secure, sustainable, and high-quality urban mobility,” added Deny.

–  Millennials continue to dominate the market, accounting for 70% of total vehicle insurance share, supported by ownership trends and mandatory TPL on financed vehicles.

– Seamless digital access and service convenience are key reasons behind Gen Z’s growing interest in vehicle insurance.

Vehicle insurance sales among Gen Z are on the rise, while millennials continue to dominate the market

Jakarta – 12 August 2025. In an era defined by rapid digital transformation and evolving consumer behaviors, the Indonesian automotive and insurance sectors are experiencing a period of significant change. As digital connectivity becomes more integral to daily life, financial habits are adapting, leading to new dynamics in how individuals seek and secure protection for their assets. It is within this landscape of shifting preferences and increased digital fluency that Oona Insurance Indonesia observes compelling trends among different generational cohorts regarding vehicle insurance.

While the overall car sales in Indonesia have recently experienced a modest decline—with data from the Association of Indonesia Automotive Industries (Gaikindo) showing 390,467 cars sold in the first half of 2025, a 9.7% dip from the same period last year—digital insurer Oona Insurance Indonesia recorded a standout trend: a sevenfold increase in vehicle insurance purchases by Gen Z (born 1997–2012) in Q1 2025 alone.

“During the first quarter of this year, we saw a sharp rise in vehicle insurance sales among Gen Z customers. This indicates a growing awareness and proactive approach to protection within this cohort,” said Iwan Kurniawan, Chief of Investment and Strategy. “However, in aggregate terms, Millennials still lead the overall vehicle insurance market, accounting for 70% of total vehicle insurance share at Oona.”

Millennials often exhibit higher rates of vehicle ownership and may have more established financial responsibilities, which traditionally position them as leaders in the vehicle insurance sector. Regulatory frameworks, such as the mandatory third-party liability (TPL) coverage under Indonesia’s P2SK Law (Law No. 4 of 2023), also play a role, impacting purchasing behaviors across generations.

So, what is driving Gen Z’s notable surge in insurance adoption? “Increased awareness and significantly easier access are key factors,” Iwan added. “At Oona, we’ve focused intently on delivering a smooth, digital-first experience. Our platforms make it simple for customers to buy insurance, get roadside assistance, access partner workshops, and file claims—all conveniently online, anytime, from anywhere.”

This emphasis on convenience and digital accessibility strongly resonates with Gen Z, who represent Indonesia’s largest generational group, comprising approximately 27.94% of the population, or roughly 74.93 million people (Badan Pusat Statistik). Their purchasing behavior is heavily shaped by digital platforms and social media, fostering expectations for speed, transparency, and simplicity in all their brand engagements. For young professionals like Rama (25), a digital-native Oona customer, this experience is crucial: “If something happens to my car, I want to sort it out quickly and digitally, from claim submission to resolution. Oona makes that possible.”

With Gen Z now driving a new wave of expectations for digital-first financial services, Oona Insurance is doubling down on delivering seamless, fully digital experiences that meet this generation precisely where they are: online, on-demand, and on their terms.